City: Bournemouth

School: MLS International College

Duration of training: 2 or 4 weeks

Lesson mode:

  • 32 lessons per week: 30 general English lessons in a group + 2 aviation English lessons individually or in a mini-group
  • 34 lessons per week: 30 general English lessons in a group + 4 aviation English lessons individually or in a mini-group

Start of classes: every Monday except holidays

Band size: 14 people maximum

Level of knowledge of English: from ICAO level 2

Qualification: from level 4 ICAO Language Proficiency Rating Scale and above

Prices for 2019

Tuition fees set by MLS International College in pounds sterling

** The cost of living in the residence depends on the month.

About the course

The Aviation English Program for Flight Crews/English for Aviation is designed to meet the requirements for English language training in the international civil aviation and air traffic sectors. MLS School offers a series of short-term programs leading to certificates up to ICAO level 4 and above.

The International Civil Aviation Organization (ICAO) has established certain English language proficiency requirements for air traffic control crews and dispatchers, as well as a rating scale that characterizes the required level of professionalism.

As a result of long-term collaboration with the international civil aviation industry in the field of English language programs, MLS International College became one of the first language schools in the UK to fully incorporate the new English language requirements. The course program tests and evaluates civil aviation personnel in accordance with the new English language rating scale approved by ICAO.

The MLS training course has been designed to meet the training requirements of aircrew and controllers. At all levels, trainees are given the opportunity to expand their practical and organizational skills. A fundamental aspect of the educational process is learning English through active participation in practical activities.

Exciting and comprehensive in terms of teaching and content, this specialized aviation vocabulary, terminology and phraseology training aims to develop the practical conversational skills required by aviation personnel to safely and effectively manage international flights.

Before enrolling in a course, as well as upon completion of training, an assessment of the level of English language proficiency is carried out. Informal progress monitoring is also carried out regularly throughout the course of study. Upon completion of training, students submit a written paper, the results of which highlight each individual's personal achievements, and their English language proficiency is assessed in accordance with the knowledge scale established by the ICAO (ICAO Language Proficiency Rating Scale).

A flight attendant is a profession in which it is almost impossible to do without knowing English, especially if you dream of flying on prestigious international flights. In this article, we have prepared a basic phrasebook to start learning English for flight attendants. You'll learn how to greet passengers and resolve conflicts, and learn the basic English words every crew member needs to know.

Basic Concepts

Let's start with the crew of the airship. The team, depending on the type of vessel, may consist of a captain, a co-pilot / first officer, an air mechanic / flight engineer, a flight navigator, a senior flight attendant (cabin service director / flight director ) and flight attendants (flight attendant/steward). The words chief purser or purser are also used to describe a senior flight attendant, usually on smaller flights.

There are various passengers on board. Flight attendants usually refer to them all as PAX. The word PAX is an abbreviation derived from the words Passengers Allowed in Expenses, that is, this word refers to the number of passengers who purchased tickets for the flight. Among PAX there are categories of people whose names you need to know in English:

  • a VIP(very important person) - a very important person;
  • a CIP (commercially important person) - an influential first or business class passenger;
  • a UM (unaccompanied minors) - children who travel without adults;
  • a handicapped passenger - a passenger with disabilities;
  • a standby is a passenger who redeems an unredeemed ticket right before the flight.

There are several classes of passenger service. Flight attendants must know the following names:

  • first class - first class, not available on all aircraft;
  • business class - business class, an alternative to first class;
  • economy class (tourist class) - economy class (tourist class), the most affordable type of service.

It will also be useful to find out what types of flights there are. In English they are called like this:

  • Nonstop (non-stop) flight - non-stop flight. It is the most convenient, since the plane flies to the point of arrival without landing at other airports and passengers do not need to make a transfer.
  • Direct flight - direct flight. The plane makes stops to “pick up” passengers at other airports.
  • Connecting flight - flight with transfers. Passengers will need to transfer from one flight to another.
  • Scheduled flight - regular flight.
  • Non-scheduled flight - irregular flight.

On an airplane, passenger seats can also be classified. In English it will be called like this:

  • window seats - seats near the windows;
  • aisle /aɪl/ seats - seats next to the aisle;
  • exit rows - rows of seats that are located near emergency exits. Typically, these places are tried to provide physically strong and healthy passengers, who in case of an emergency will be able to open the exit and help people evacuate.
  • bulkhead seats - seats next to the bulkhead between passenger classes. Typically, such seats have more legroom, so it is advisable for tall passengers to occupy them.
  • standard seats - standard seats.

We've also compiled a mini English dictionary for flight attendants, so study it before learning phrases to communicate with passengers.

Word/PhraseTranslation
a baggage compartmentluggage compartment
a cabinsalon
a charter flightchartered flight
a chute /ʃuːt/emergency drain chute
a feeder lineauxiliary airline
a fire extinguisher /ɪkˈstɪŋɡwɪʃə(r)/fire extinguisher
a first aid kitfirst aid kit
a flightflight
a forced landingemergency landing
a galley /ˈɡali/kitchen on board an airplane
a ground serviceground service
a jumbo jet (jumbo)large airbus (for example: Boeing 747)
a point of destinationdestination
a public-address system (PA System)Speakerphone
a reclining seatreclining seat
a routeroute
a runwayrunway strip
a timetableschedule
a traytray, casserole (aluminum container for dishes)
a tray table / meal trayfolding table in the back of the seat
a trunk airlinemain airline
air traffic controlair traffic control service
airtightnesstightness
altitude /ˈæltɪˌtjuːd/flight altitude
an air bridgetelescopic gangway between the terminal building and the aircraft
an air traffic controllerdispatcher
an aircraftaircraft (plane, helicopter)
an airplaneairplane
an aisle /aɪl/aisle between rows of seats
an alternate /ˈɔːltə(r)neɪt/ airportalternate airport
an emergency exitemergency exit
an in-flight servicein-flight service
an overhead compartment / overhead lockeroverhead luggage rack in the cabin
an oxygen maskoxygen mask
an upright positionvertical position (chairs)
cabin pressurecabin air pressure
cockpit/flight deckcockpit
departure timeplane departure time
depressurization /ˌdiːˌprɛʃərʌɪˈzeɪʃ(ə)n/depressurization
evacuationevacuation
freight (sometimes cargo /ˈkɑːɡəʊ/)cargo carried by an airplane
IFE (in-flight entertainment)on-board video and audio entertainment
on scheduleon schedule
portleft side of the aircraft (looking towards the nose)
pre-packed courseshot meals that are prepared before the flight and reheated on board
pre-set traysmeal kits prepared before the flight
specialty mealsspecial dishes for people on diet
starboardstarboard side of the aircraft (looking towards the nose)
turbulenceturbulence
veganvegan dishes
vegetarian (meal)dishes for vegetarians
to delaydetain
to ditchland on the water in case of an accident
to divertdeviate from course, change course
to take offtake off

Passenger boarding

Upon boarding, the flight attendant greets passengers and helps them find their seats and stow their hand luggage in the cabin. You can use these phrases to communicate.

PhraseTranslation
We are glad to see you on board.We are pleased to welcome you on board our aircraft.
Can I help you, madam/sir?Can I help you, madam/sir?
Can I see your boarding pass, please?Can I see your boarding pass?
I am sorry, but I need to see your boarding pass.Sorry, I need your boarding pass.
Your seat is 77A by the window.Your place is 77A near the window.
Your seat is over there - second row on the left.Your seat is over there, second row from the left.
May I place your bag in the overhead compartment?Can I put your bag in the luggage rack?
Could I ask you to put your bag beneath the seat?Can I ask you to put your bag under the seat?

After this, flight attendants must conduct a passenger head-count, and flight attendants can also offer them newspapers. This can be done using the phrase May I offer you a newspaper? (Can I get you a newspaper?) Then give a short welcome speech and tell passengers where the emergency aids are located and how to use them.

A flight attendant's welcome speech in English may vary from airline to airline, so here are some of the most common phrases you can use when briefing passengers.

PhraseTranslation
Please listen carefully to the following announcement for your own safety.Please listen carefully to the following safety rules.
Please stow your hand luggage in the overhead locker or under the seat in front of you.Please place your hand luggage in the overhead bin or under the seat in front of you.
Your phone has to be turned off for the whole flight.Your phone must be turned off throughout the flight.
Smoking is not allowed on the flight.You are not allowed to smoke during the flight.
Your life vest is under your seat. This is how you should put it on.Your life jacket is under the seat. Here's how to put it on (we show you).
There are several emergency exits on this plane. They are being pointed out to you now.This plane has multiple emergency exits. Now they are being shown to you.
Your seat must be fully upright.Your seat should be in an upright position.
Our plane is taking off now, please fasten /ˈfɑːs(ə)n/ your safety belt.Our plane is taking off now, please fasten your seat belts.
When the seatbelt sign is on, you must fasten your seatbelt.When the Fasten Seatbelt sign is on, you must fasten your seatbelts.
Make sure your seat belt is fastened.Make sure your seat belt is fastened.
You can find a safety instruction card in the pocket in front of you.You can find the safety instructions in the pocket in front of you.
We wish you all an enjoyable flight.We wish you a pleasant flight.

After takeoff, flight attendants usually offer passengers drinks, entertainment (movies, music), etc. We suggest you use the following phrases to communicate with airplane passengers.

PhraseTranslation
The seatbelt sign is off and you can leave your seats if you need.The Fasten Seatbelt sign is turned off and you can leave your seat if you need to.
If you press this button, it will light up at the end of the cabin and one of us will come to your assistance.If you press this button, an indicator at the end of the cabin will light up and one of the flight attendants will approach you.
Would you like headphones?Do you need headphones?
We will serve drinks and snacks as soon as possible.We will serve drinks and snacks shortly.
May I offer you a drink, madam/sir?May I offer you a drink, madam/sir?
The drinks are free-of-charge.Are the drinks complimentary.
Would you like a blanket?Would you like a blanket?
Please, press the release button to feel comfortably.Please press the button to lower the backrest to feel comfortable.

Passenger complaints

Perhaps the most difficult thing about being a flight attendant is not learning all the phrases in English mentioned in our article, but the ability to resolve various conflict situations and correctly respond to passenger complaints.

When a passenger calls you, go up to him, say hello and ask one of the following questions.

After the person explains the complaint to you, you should try to help the person by telling him how you can solve the problem. See what English phrases a flight attendant might use when responding to a passenger complaint.

PhraseTranslation
A: It is really hot here.A: It is very hot in here.
B: Please, use this button to control the direction and amount of air conditioning.IN: Please use this button to control the ventilation direction and power.
A: It is very dark here. I can't read.A: It's very dark here. I can not read.
B: This button controls your individual reading light.IN: This button adjusts the individual reading light.
A: This steak is too cold.A: This steak is too cold.
B: I am terribly sorry. It should have been heated. Would you like another?IN: My apologies. It should have been warmed up. Would you like another?
A: My neighbor is awful. Can you help me?A: My neighbor is terrible. Can you help me?
B: What exactly is he doing that bothers you?IN: What of his actions bothers you?
A: It's cold. Can I have a blanket?A: Cold. May I have a blanket?
B: I"ll bring you one straight away.IN: I'll bring it to you right away.
A: I need to make a phone call.A: I need to make a phone call.
B: I"m sorry, sir, but it"s a matter of safety. It interferes with the aircraft's electronic systems.IN: Sorry sir, but this is a security issue. It (the phone) interferes with the operation of the aircraft's electronic system.

It happens that several situations arise on board at once that require the intervention of a flight attendant. In this case, you can ask one of the passengers to wait, the main thing is to do it politely using the following phrases.

PhraseTranslation
I am afraid I am busy now. Can you wait a moment?I'm afraid I'm busy right now. Can you wait a minute?
Can you wait until I have finished the service? I will get back to you.Can you wait while I finish serving? I'll get back to you.
I will ask the purser to come and speak with you, sir.I'll ask the senior flight attendant to come and talk to you, sir.

Medical assistance to passengers

We hope that passengers always feel great on your flights. And yet, it doesn’t hurt to play it safe and learn useful phrases with which you can find out what happened to the person.

PhraseTranslation
What happened?What's happened?
How are you feeling?How are you feeling?
What exactly are the symptoms?What are the exact symptoms?
Do you have any pain?Does anything hurt you?
Would you like a glass of water or some more air?Would you like a glass of water or a little more air?
Would you like me to get you an aspirin?Maybe I can bring you some aspirin?
Do you feel well enough to sit up?Do you feel well enough to rise and sit?
Do you need medical attention?Do you need medical assistance?
Are you ill or injured?Are you sick or have you damaged something?
Do you need a prescribed medication?Do you need your prescribed medications?

If the situation is serious and you understand that the person needs specialist help, try to find a doctor among the passengers. You can make the following announcement:

Ladies and gentlemen. Your attention, please! If there is a doctor on the board, please contact a member of the cabin crew. Thank you!

Ladies and Gentlemen. I ask for a moment of attention, please! If there is a doctor on board, please contact a crew member. Thank you!

Unexpected situations

We hope you will never need to use the phrases from this section in practice. Still, it’s better to know them by heart, so that in case of danger you can reassure passengers and prepare them for a hard landing or other unscheduled situation.

PhraseTranslation
We are approaching an area in which air turbulence may be experienced.We are approaching an area where there may be turbulence.
Stay in your seats and remain calm.Stay seated and remain calm.
Pull down the oxygen mask and place them over your nose and mouth.Get out the oxygen masks and put them on.
Parents should adjust their own masks first, then help their children.Parents should put on their masks first and then help their children.
We are making a controlled descent to a safer altitude.We perform a controlled descent to a safer altitude.
Breathe through the mask until we advise to remove it.Breathe through the mask until we tell you to take it off.

Landing

So, your flight was successful and you are preparing to land. This should be announced to passengers and what they need to do before boarding. Use the following phrases.

PhraseTranslation
We'll be landing in 30 minutes.We'll land in half an hour.
Please, return to your seats and ensure your baggage is safely secured in the overhead compartment.Please return to your seats and ensure that your luggage is securely secured in the overhead bin.
Put your seat back upright.Bring the back of the chair to a vertical position.
Please, fold up your meal trays before landing.Please fold down the folding tables before boarding.
Thank you for flying Alfa Airlines! We hope to see you again.Thank you for using the services of Alpha Airlines! We hope to see you again.

Useful resources for learning English for flight attendants

And now we want to bring you useful resources that will help flight attendants and stewards learn English. We recommend using the following:

  1. English textbooks for flight attendants:
    • “English for Aviation for Pilots and Air Traffic Controllers” by Sue Ellis and Terence Gerighty.
    • “English for Cabin Crew” by Terence Gerighty and Sean Davis.
    • “Thank you for flying with us” by John G. Beech.
  2. MiMi - English-English dictionary for flight attendants. There you will find a definition of the terms and abbreviations you need.
  3. Air Odyssey - examples of ready-made announcements for passengers on board the aircraft. The site also has various tests and interesting articles in English about aviation.
  4. LearnEnglishFeelGood.com - this page has self-tests. Choose exercises called English for flight attendants and practice your knowledge with tests.

We hope our article will make it easier for you to learn English for flight attendants and allow you to get your dream job on good airlines. And if you want to master professional English faster and more deeply, we invite you to. Our teachers will help you speak freely and easily understand the speech of any passenger. We wish you pleasant flights!

We have compiled a document for you that contains all the words and expressions on this topic. You can download it from the link below.

Aviation English courses according to ICAO standards for pilots and dispatchers at the Comp Lang Aviation Training Center are our ongoing commitment to ensuring flight safety by training the modern generation of pilots and dispatchers with an excellent command of aviation English. The basis of all aviation English courses for pilots is the development of the necessary language skills to pass the ICAO level test - listening comprehension, speaking, communication skills.

Aviation English courses for beginners and intermediate students at the Comp Lang training center in Moscow and

are carried out according to programs approved by the authority in the field of civil aviation (Rosaviation) and developed in strict accordance with ICAO requirements for the level of English language proficiency of pilots and air traffic controllers (Doc 9835).

Aviation English courses according to ICAO standards are conducted according to the following programs:

  • General and aviation English course for beginners (from 2 to 3 levels on the ICAO Scale) lasting 120 -180 academic years. hours (level 1).
  • General and aviation English course for advanced students (from 3 to 4 levels on the ICAO Scale) lasting 216 academic years. hours.
  • Express course of intensive preparation for testing at the ICAO TELLCAP level, lasting 4 days.
  • Maintaining a working level of proficiency in general and aviation English – 120 academic hours.

Why should you choose Comp Lang for your aviation English lessons?

We have something to offer, and you have something to choose!

  • More than 15 years of experience in teaching aviation English according to ICAO standards
  • Preparation for passing the TELLCAP test at the ICAO level is included in the program
  • The program is divided into stages (modules), which allows you to complete one level, if necessary, take a break and return to training later
  • All teachers are active raters - examiners and undergo continuous training both abroad and in Russia
  • Combination of face-to-face and online learning
  • Communicative teaching methodology and functional approach - all in strict accordance with the requirements of ICAO PKD 9835
  • Use of famous textbooks on aviation English, developed by native-speaking experts and methodologists of the Comp Lang ATC
  • During the classes, recordings of real radio exchanges, video materials, and authentic texts are used.
  • Mandatory preliminary testing, which means you will be included in the group of the level you need and the training will be as effective as possible!
  • The opportunity to choose various programs - educational or training, convenient schedule and location of classes!
  • A practice exam is included in the price!

And most importantly, special discounts when continuing training at the next level!

Convenient training schedule and choice of location for classes:

Classes are held:

  • Off-duty – 6 academic hours a day, 5 times a week;
  • without interruption from production – 2-3 hours a day 2/3 times a week (classes in the evenings or on weekends).

You can do:

  • in national open groups (see schedule)
  • individually - in person or remotely - via Skype Very comfortably! You choose the time and place of classes yourself
  • as well as in groups based on requests from airlines

As a result of training skills in general and aviation English are developed in accordance with the level requirements on the ICAO scale:

  • pronunciation and use of grammatical structures;
  • listening comprehension and speech fluency;
  • studying aviation terminology necessary for professional communication both on the ground and in the air.

Aviation English courses "Comp Lang" in Moscow guarantee effective training in the shortest possible time. We do not waste your time memorizing grammatical terms and performing monotonous exercises; mastering aviation English in our aviation center is easy and relaxed by working with the most modern textbooks on aviation English, studying aviation terminology, and practicing radio communication skills in non-standard situations. The study of radiotelephone communications in English in standard situations takes place in a separate

By choosing to study at the aviation English language school of the Comp Lang aviation training center, you can be sure that the result will be guaranteed! An individual approach to each student, even during group training, is the basis of daily work with each student.

You can find out the cost of training for each module and sign up for courses in Moscow by calling +7-495-589-13-56, +7-985-991-13-56

Based on the results of the training, a certificate of completion of training is issued.

Upon completion of training at the request of the listeners an exam is taken to determine the level of English language proficiency according to the ICAO scale with the issuance of , confirming level

To enroll in the program and select a module (level) of the aviation English program (for beginners or intermediate), you must pass a preliminary test, which is conducted remotely!


Place of group face-to-face training:

AUTs "Comp Lang" Moscow - Molodogvardeiskaya st., 61 (Molodezhnaya metro station)

AUTs "Comp Lang" Ulyanovsk, Goncharova str., 27 (visit by prior arrangement)

Also, classes are conducted on-site to the Customer (corporate training at an airline).

The final trial exam is included in the cost of training! You will immediately get an idea of ​​how ready you are to take the ICAO level test and whether you will be able to obtain the coveted ICAO level 4.

Communicating with air traffic control using the right words is a kind of art. Effective aviation phraseology combines conciseness and the conveyance of complete and correct information.

Broadcasting long, detailed information ensures that the dispatcher has all the information he needs, but these monologues take up airtime. If the controller is working with five more aircraft (AC) and must issue dispatch commands in a timely manner, then he cannot do this until you turn off the microphone. Such a delay may affect the safety of other aircraft. Giving information that is too brief results in the dispatcher usually asking you for details. When this happens, brevity is broken.

So how can you learn to properly combine brevity and information? The same way you learn other skills - study and practice.

Aeronautical Information Directory

Aeronautical Information Manual (AIM)- the best source for gaining experience and necessary phraseology in the field of air traffic control communications. Since it is Federal Aviation Administration (FAA), then the handbook is also the most authoritative source for complying with instrument flight rules. Unlike the Federal Aviation Regulations, the Aeronautical Information Manual is not legally binding, but it is the most up-to-date and detailed source of FAA recommended procedures.

How to learn aviation English

The main and most important thing when learning the right words is not to be afraid to use the wrong words. Regardless of the form you use, the goal is to create a connection. As you study, your vocabulary and phraseology will be expanded, so relax when you are in touch with the dispatcher.

Section 2 of Chapter 4 of the Aeronautical Information Handbook “Phraseology and technical means for radio communications” provides the basis for all aviation communications. This short section covers all the basics: technical means of radio communication, the procedure for conducting radio communication, call signs of aircraft, call signs of ground radio stations, and International Civil Aviation Organization (ICAO/ICAO). As with all other sections of the Aeronautical Information Handbook, it provides examples of the correct words and expressions to use. For example, an air traffic controller understands that student pilots are just learning and is happy to provide the necessary assistance if the students identify themselves. If you look at Chapter 4-2-e of the Aeronautical Information Manual, you will find everything you need to say, for example: “Dayton Tower, this is Fleetwing one two three four, student pilot. (control tower Dayton, this is Fleetwing one two three four, - student pilot.) "

In the Aeronautical Information Manual you will find similar examples of explanations and messages for almost every possible situation. Since you will be thinking about what you will do in the upcoming lesson, review the relevant section before you take the aircraft into the air. For example, you and your instructor are in flight and approaching an airfield with a control tower in Class D airspace. The controller responds to your radio call as follows: "Trainer one two three four, standby (Instructor one two three four, wait.)." Since the controller is using the aircraft's call sign, this means that you have established radio contact and can enter Class D airspace (and prudent pilots continue their flight carefully).

Learning a new language is almost impossible if you try to learn the dictionary. In addition to reading the Aeronautical Information Manual, you need to immerse yourself in the real world of ATC radio communications.

Since your aircraft is equipped with an aircraft intercom connected to a magnetic recorder, you can easily take notes on ATC radio communications. The magnetic recorder allows you to replay transmitted messages that you were unable to understand the first time, and it also gives you the chance to check how well you used the correct words during the flight. You can also listen to air traffic controller messages at your convenience using a walkie-talkie or aviation frequency receiver.

Regardless of how you listen to radio communications (receive radio messages), when you hear a new phrase on a frequency, write it down so you can look up its meaning at home. For example, if you are receiving visual flight rules information messages on radar from an air traffic controller (flight guidance). You hear the controller say to the other pilot: “Descend and maintain five thousand (descend and maintain a height of five thousand).” This seems completely clear to you. The controller advised the pilot to use instrument flight rules to descend to and remain at 5,000 feet. But then you hear the controller tell the other pilot “descend at pilot’s discretion, maintain five thousand (descend at the pilot’s discretion and maintain a height of five thousand)”. From the context of the message, you understand that the word “discretion” implies some kind of choice, but what kind of choice is it? Aeronautical information directory section “Pilot/Controller Glossary (P/CG)” answers your questions. “This message means that the air traffic controller does not require the pilot to begin a climb/descent when cleared by the controller. The pilot can choose to remain at the prescribed altitude and use his discretion to decide when to change altitude and how much to descend or climb.”

Speaking of choices, what should you do the first time a dispatcher tells you something you should do on your own? Your instructor should explain this to you before you fly solo. Mine didn't explain it to me. The first time I heard this term was on a solo flight, and not knowing exactly what the controller wanted from me, I became a little worried. The controller knew the Pilot/Control Glossary very well and told me, without mincing words, that “the choices are to either perform a conveyor landing and takeoff, a missed approach, a low approach, a full stop landing followed by takeoff, or landing with a full stop.” A good goal for every flight training student is to learn a new glossary entry per day.

Use of language

Learning the right words to communicate with air traffic controllers is only half of what you have to learn. You also need to learn how to use them because these words and phrases should become part of your aviation English vocabulary. This is especially important if you plan to obtain an instrument rating. Compared to your initial training, instrument flight goes much deeper. Anything you can learn before you start learning to fly instrument will make your learning easier.

While studying for your private pilot license, you have many opportunities to work with air traffic control. Recreational pilots may not be able to fly in airspace where radio communications with air traffic control are necessary, but it is a good idea to learn to use the correct words. This knowledge can help them in unexpected situations and also prepare the private pilot for his private pilot license if he continues his training.

During your training, you will learn to work with ground controllers and control towers. What about departure tracking? Routine requests to ATC during your en route flights provide you with an additional acceptable level of safety. You will also be more comfortable if you talk to the air traffic controller, which is how you can get a ready source of new phrasesAviation English.

If you are working with a controller on approach in Class B or C airspace, ask him to transfer your call to Center instead of ending radar service. If the controller cannot connect you to the Center on approach, ask for the Center's frequency and contact him yourself. Simply place a call on the frequency you were given, provide your call sign and position, then add: “request flight following./requesting flight tracking.”

If the Center controller can serve you, he will provide you with a transponder code and information on other radar-identified aircraft near you. If he's too busy and refuses to provide you with flight tracking, don't worry. Dispatchers don’t just refuse without reason. They do so because they feel that traffic levels have reached a point where additional congestion from other aircraft governed by instrument flight rules could affect the safety of the aircraft they operate with.

If you do not request or cannot obtain flight tracking, then the law does not prohibit you from listening to the air traffic controller's frequency and the controller's conversation with other aircraft. Who knows? If after 15 minutes you hear that the airspace is clear, it may be worth requesting assistance from the controller again.

Most of the air traffic controller communications you will hear will be related to the aircraft moving under instrument flight rules. Much of the phraseology will be confusing and complex at first. Like any new skill, it will get easier over time.

Listen to how pilots respond to air traffic controller messages. Imitating others is how we can learn to use phrases correctly (and incorrectly). Searching for new phrases and words in the Aeronautical Information Manual will allow you to better understand what you hear and distinguish “correct” messages from “incorrect” messages.

When you are on the air traffic controller's frequency, don't worry that you can't hear everything the controller says because of his rate of speech. If the controller reaches out to you and starts talking faster than you can understand, there is a remedy in the pilot/dispatcher glossary - ask the controller “speak slower” / speak more slowly.

Word Prediction

You can increase your speed of perception of information if you know what to expect when transmitting a particular message. Air traffic control instructions consist largely of numbers followed by keywords that indicate the meaning of those numbers. For example, behind the phrase “ climb and maintain/gain up to...and maintain....” The height distribution always follows. Dispatchers often combine three words into one - " climbandmaintain“, but they name the height values ​​clearly, for example: “one-two-thousand”. An experienced pilot recognizes a group of words and knows that the words are followed by altitude values.

Each air traffic controller instruction has its own keywords and format. For example, the air traffic control base name and frequency always follow the word "Contact" - “Contact Hometown Tower on one-two-three-point-four.”, and behind the words "Fly Heading" usually the compass heading is indicated in the form of three numbers - “Fly heading zero-niner-zero./Follow course zero-nine-zero”. Takeoff instructions are exceptions. The control center dispatcher can tell you "Maintain runway heading/Follow the runway course.« In this case, you already know that take-off instructions have been given.

Regardless of the information being conveyed, there should be no question in the minds of either the pilot or the controller that they are both talking about the same thing. If you have a question, "verify" is a word you can use to make sure you have the correct information. For example, you say: " Verify Hometown Tower on one-two-three-point-four/Confirm Hometown control on frequency one-two-three-dot four“, if you think that you did not hear the control center frequency.

You need to learn to use the right words for many reasons, and safety is the very first reason. Another reason is the fact that “talking the talk” means you'll spend less time talking to the air traffic controller and spend the rest of your time enjoying your flight.

The Pilot/Controller Glossary is the official source of “correct words” in the United States. Pilots can find it in the Aeronautical Information Manual and controllers can find it in the Air Traffic Control Manual. Below are some excerpts from the pilot/controller glossary that may make your next conversation with an air traffic controller a little more concise and your flight a little safer.

ABEAM- “beam” means that a point or object is located approximately at an angle of 90 degrees to the right or left with respect to the line of the actual path of the aircraft. The beam indicates a general position, not a specific point.

ACKNOWLEDGE-Confirm that you have received my message.

AFFIRMATIVE-Yes.

BLOCKED-a phrase used to indicate that a radio message has been garbled or interrupted due to numerous simultaneous radio messages.

CLEARED FOR TAKEOFF-Air traffic controller permission for aircraft takeoff.

CLEARED FOR THE OPTION-Air traffic controller clearance for landing with a missed approach, low approach, missed approach, landing with a stop, then take off, or landing with a full stop at the discretion of the pilot. It is usually used in training so that the instructor can evaluate the cadet in changing situations.

CLEARED TO LAND-Permission from the air traffic controller to land the aircraft. This message can be heard if the air traffic conditions and physical conditions of the airport are known.

CLOSED TRAFFIC-Sequential operations involving takeoff and landing operations [conveyor landing and takeoff] or low altitude approaches where the aircraft follows a circling flight path over the airfield.

EXPEDITE-Used by air traffic control when rapid agreement is required to avoid the development of an irreversible situation.

FLY HEADING(degrees) - informs the pilot of the course he should follow. The pilot may turn or continue to follow a certain compass direction to comply with air traffic controller instructions. The pilot must turn and follow the shorter course unless otherwise directed by the air traffic controller.

FUEL REMAINING- a phrase used by pilots or controllers when talking about the amount of fuel actually remaining on board. When transmitting such information in response to a question from a controller or a pilot who has initiated a warning information message to an air traffic controller, pilots must indicate the ESTIMATED NUMBER OF MINUTES that the flight can be continued on the amount of fuel remaining. All reserve fuel MUST BE ON at the specified time, as well as correction for errors in the fuel level control system.

GO AROUND-Instructing the pilot not to make an approach. Additional instructions may follow. Unless otherwise advised by the air traffic controller, a VFR-controlled aircraft or an aircraft conducting a visual approach must overfly the runway, climb to the altitude of the established route and begin circling the airfield through the flight segment " in a box" after the first spread. A pilot flying under instrument flight rules while conducting an instrument approach must follow the established missed approach procedure or continue to follow the air traffic controller's instructions; eg: “Go around” (additional instructions if necessary).

HAVE NUMBERS-Used by pilots to inform air traffic controllers that they have received runway, wind, and altimeter information only.

HOW DO YOU HEAR ME?-A question related to the quality of the information transmitted, and also requiring to determine how complete the information was received.

IDENT-Request to the pilot to activate the aircraft transponder identification function. This will help the controller confirm the aircraft identification number or identify the aircraft. Do not confuse with aircraft transponder, which means setting the transponder code or operating mode of the transponder, eg Mode C, providing altitude information that the controller gives you.

IMMEDIATELY-Used by an air traffic controller when immediate action is required to avoid an impending situation.

MAINTAIN-If it refers to the level at alidade/flight level, then the term means that it is necessary to remain at the specified level at alidade/flight level. Phrase "climb and" or "descend and" usually precedes the word "maintain" and height values; For example: “descend to flight level 5,000 and maintain”. As for other air traffic controller instructions, the term is used in its literal sense; eg: “maintain VFR flight.”

MAKE SHORT APPROACH-Used by the air traffic controller to advise the pilot to change the traffic pattern to make a short final approach.

MAYDAY-International radiotelephone danger signal. When repeated three times, it denotes imminent mortal danger and that quick assistance is needed.

MINIMUM FUEL-Indicates that the fuel supply on board has reached a level where only a slight delay is possible upon arrival at the destination. This is not an emergency, but simply a warning of an emergency that may occur if delayed.

NEGATIVE- “No” or “forbidden” or “this is incorrect.”

NEGATIVE CONTACT-Used by pilots to inform air traffic controllers that a previously released aircraft is out of sight. This may be followed by a message from the pilot to the dispatcher with a request to control air traffic. Used by pilots to inform air traffic controllers that they have been unable to contact air traffic controllers on the allocated frequency.

RADAR CONTACT-Used by the air traffic controller to inform the aircraft that it has been identified on the radar screen and will be provided with flight guidance until the radar signal is lost.

RADAR SERVICE TERMINATED-Used by the air traffic controller to inform the pilot that service will end as soon as the aircraft disappears from the radar screen. Radar service is automatically terminated and no assistance is provided to the pilot in the following cases: 1. The aircraft refuses to provide its IFR plan except in Class B, C airspace, a terminal radar service area, or where radar service is offered. 2. An aircraft conducting an instrument approach, visual approach, or visual approach has landed or has been instructed to change the frequency of the advisory service. 3. An aircraft landing under VFR and having received radar service from the airport control tower in Class B, and C airspace, in the aerodrome radar service area, or where this type of service is provided, has landed; or at all other airports as indicated by the control tower or through advisory services. 4. The aircraft completed its radar approach.

READ BACK-Repeat my message.

REPORT-Used to instruct pilots to clarify the specified information to the air traffic controller; e.g.: “Check the flight at the Hamilton VHF omnidirectional radio beacon station”

SAY AGAIN-Used when asking to repeat the last message. Usually specifies a message or part of the transmitted information that is not clear to the recipient; For example: “Say again all after ABRAM VOR.”

SAY ALTITUDE-Used by the air traffic controller to determine the assigned altitude/flight of the aircraft. As the aircraft climbs or descends, the pilot must report the indicated altitude, rounded to the nearest 100 feet.

SAY HEADING-Used by the air traffic controller when requesting the aircraft heading. The pilot must report the aircraft's current heading.

SPEAK SLOWER-Used in speech communication with a request to reduce the rate of speech.

SQUAWK(Mode, code, function) - activates special modes/codes/functions of the aircraft radio transponder, for example: "Squawk two-one-zero-five/Set the transponder code two-one-zero-five." The position of the indicated mode does not mean that the pilot must press the transponder identification button.

STAND BY-Indicates that the controller or pilot must pause for a few seconds, usually to address other personnel or to attend to a higher priority task. Also means “to wait”, as in the phrase: “stand by for clearance/wait for permission”. The call originator must re-establish contact if the delay lasts longer than usual. “Stand by” does not give permission, but it is not a refusal either.

TAXI INTO POSITION AND HOLD-Used by the air traffic controller to advise the pilot to taxi to the runway for departing aircraft to a position on the starting line and wait. This is not permission to take off yet. Used when takeoff cannot be carried out due to the fact that the runway is occupied by other aircraft or for other reasons.

THAT IS CORRECT-You understood everything correctly.

TRAFFIC-A term used by an air traffic controller to refer to one or more aircraft.

TRAFFIC IN SIGHT-Used by pilots to inform air traffic controllers that a previously released aircraft is within visual range.

UNABLE-Indicates failure to follow specified instructions, requirement, or permission.

VERIFY-Please confirm the information; eg: “confirm the specified height. "

The textbook is intended for students studying the basics of radiotelephone communications. The lexical and grammatical material and the system of exercises are aimed at achieving the main goal - the active assimilation of phraseology for radio exchange.
The textbook includes a brief reference phonetic and grammatical commentary and lexical material (more than 3000 lexical units), compiled on the basis of ICAO Document 4444, 9432, “Textbook of the English Language”
R.F. Gobanova, the book “English for Radio Communication” by L.FLivson and other documents.
The structure of the textbook: a short phonetic reference book, grammatical commentary, words and phrases, a system of exercises, situations and tests. The lexical material contains both standard and additional (non-standard) phraseology. The appendix to the dictionary contains vocabulary from ICAO documents not included in the lessons, which requires additional study, and there is also additional training material containing special terminology for the helicopter crew.

Aviation English course “AirSpeak” (Heavenly conversation)

AirSpeak is a textbook containing a training course for flight and dispatch personnel in radio phraseology. The situations presented in this course are as close as possible to the actual operation of aircraft and air traffic services.

The textbook provides extensive training in listening and speaking, ideal for both classroom and home use.